Adventure Archipelago

Privacy Policy

We respect the right to privacy of our user and understand the importance of protecting the information collected about you.

Adventure Archipelago is firmly committed to protecting the privacy of our user and visitors to our website and to protecting the security of the information from clients. We will treat all your personal information as confidential, and utilise them through lawful and fair procedures.

Personal identification information
We may collect and use personal identification information that Users provide to us, including, but not limited to, when you register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. You may refuse to supply this information; however, refusal may prevent you from engaging in certain Site-related activities.

We may also automatically collect certain information when Users visit our site. This information may include IP addresses.

Non-personal identification information
We automatically collect non-personal identification information from Users whenever they access our Site. This may include, but is not limited to, your browser type and version, operating system, device, and service provider.

Web browser cookies
Our Site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Third-party cookies
We use Google Analytics, which is a web analytics tools that helps us understand how visitors use our website. Google Analytics collects our visitors’ IP addresses to give us a sense of where in the world our visitors come from. If you wish not to have send information about your website visit to Google Analytics, download and install the Google Analytics Opt-Out Browser Add-On for your current web browser. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about your website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to our website or to other web analytics services.

How we respond to “Do Not Track” signals
We do not track our Users over time and across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals. Some third party sites do keep track of your browsing activities when you access them in order to tailor what they present to you. If you are visiting such sites, your browser may allow you to set the DNT signal so that third parties know you do not want to be tracked.

How we use collected information
Adventure Archipelago may collect and use Users’ personal information for the following purposes:

  • Registering you to use our Services.
  • The personally identifiable information you provide to us for making a travel reservation is made available to the applicable hotel, airline or auto rental agency for the purpose of completing your booking or reservation request.
  • Providing you with notices regarding goods or Services that you have purchased or may wish to purchase in the future.
  • Contacting you to deliver certain Services or information you have requested.
  • To process payments. We use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature. To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails. We may use the email address you provide to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.

How we protect your information
We adopt reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers, including payment gateways and payment processors, to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

In the event of a sale, acquisition or sale of all or a portion of our assets, we may be required to transfer business assets, including information that has been collected from Users. We will notify Users by email if they have provided it to us and/or a notice on our website.

We may disclose your information if required to do so pursuant to judicial or governmental subpoenas, warrants, and orders, or as otherwise required by law. In addition, we retain the right to use, disclose and/or share your personal and non-personal information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person whether or not there is a subpoena, court order or substantially similar legal procedure.

Payment processing
We use a third-party online payment gateway provider, Midtrans, to process debit/credit card, virtual account, bank transfer payments made on the Site. You will be providing credit or debit card information directly to Midtrans and not to us. Information that you supply to Midtrans in making a debit/credit card, virtual account & bank transfer payment is not within our control and is subject to Midtrans’s own privacy policy and terms and conditions.

How we protect your information
We adopt reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers, including payment gateways and payment processors, to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
In the event of a sale, acquisition or sale of all or a portion of our assets, we may be required to transfer business assets, including information that has been collected from Users. We will notify Users by email if they have provided it to us and/or a notice on our website.
We may disclose your information if required to do so pursuant to judicial or governmental subpoenas, warrants, and orders, or as otherwise required by law. In addition, we retain the right to use, disclose and/or share your personal and non-personal information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person whether or not there is a subpoena, court order or substantially similar legal procedure.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
Adventure Archipelago has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via email at hello@adventurearchielago.com or any correspondence to PT. Barisan Petualang Pemberani and Adventure Archipelago should be forwarded to the following address: Sahid Sudirman Center 20th Floor Unit A - E. Jl. Jenderal Sudirman no. 86, Jakarta 11220, Indonesia.


This document was last updated on January 31, 2018.